Only tickets purchased online guarantee access to the museum. If you are a regular visitor, you can become a member of the Amis du Louvre and skip the queues by entering the museum via the Richelieu entrance.
The sale of tickets for admission to the museum or a related service is considered a sale of leisure services and confers no right to a refund. Tickets cannot be refunded or resold. However, in the event of cancellation or modification of the relevant service by the Louvre, or an error in processing the order by the museum, you will be entitled to a refund. If that is the case, you will need to send your request by email, within one month of the date for which the reservation was made, by form or by post to Musée du Louvre – Assistance billetterie – 75058 PARIS CEDEX 01.
Tickets cover admission to both the permanent collections and the temporary exhibitions of the Louvre, and admission to the Musée National Eugène-Delacroix within 48 hours of first use.
For popular temporary exhibitions, booking a time slot may be highly recommend or obligatory.
Admission is free for all visitors on the first Friday of the month after 6 p.m. (except in July and August) and on 14 July (unless it falls on a Tuesday, when the museum is closed).
Even if you are entitled to free admission, we advise you to book a time slot in advance to make sure that you can get inside the museum. To do so, go to the online ticketing service, choose a time slot and select the ‘free admission’ option.
The Pyramid is the main entrance to the museum. There is a queue for people who have booked a time slot online.
There is also the Carrousel entrance and the Porte des Lions entrance.
The payment methods accepted at the museum ticket office are cash, bank card and 'Chèques-Vacances' holiday vouchers.
